ABOUT US
My name is Kaylea Welch. I began doing bridal makeup right out of high school in 2018, and what started as a weekend job quickly grew into a true passion for beauty and skincare. In 2023, I graduated from esthetician school and turned that passion into a full-time career. I’ve been proudly working at Urban Salon & Spa in downtown Murphy since 2024. I have a true love for facials and the intimate, one-on-one connection they allow me to have with my clients while helping them feel confident in their skin. I’m also passionate about brows and believe they play a key role in framing and defining the face. Bridal makeup will always have a special place in my heart, where my journey first began. I can’t wait to have you in my treatment room soon!
CANCELLATION POLICY
DEPOSIT POLICY: A deposit is required to secure select appointments, including higher-ticket services. Your deposit will be applied toward your service total at checkout. If you need to reschedule your appointment outside of the cancellation window, your deposit will transfer to your new appointment. CANCELLATION POLICY: Appointments canceled within 48 hours of the scheduled appointment time will result in the forfeiture of your deposit. If no deposit was required for your service, a 50% cancellation fee will be charged. Because I work by appointment only, last-minute cancellations often do not allow enough time to fill your appointment, resulting in lost income. LATE POLICY: If you are running late, I allow a 15-minute grace period from your scheduled appointment time. After 15 minutes, you will be considered a no-show. If a deposit was collected, it will be forfeited. If no deposit was required, a 50% no-show fee will be charged. Please call or text if you are running late. CARD ON FILE POLICY: A valid card on file is required for all new clients. REFUND POLICY: No refunds will be given. However, if you have any concerns with your service, please contact Kaylea/KW Beauty within 5 days of your appointment. Reasonable adjustments may be made at my discretion. I understand that life happens and emergencies can arise. I will always do my best to work with you when possible. In return, I kindly ask that you respect my time and appointment policies. Thank you for supporting my small business!